Shipping Policy

Shipping Policy

At JVJ Prime, we're dedicated to delivering your selections swiftly and reliably, bringing our diverse range of products to your doorstep exactly when needed.

Delivery Options:

Choose from our tailored shipping options to match your convenience, including standard, expedited, and international shipping. We partner with leading carriers to ensure your orders are in good hands.

Order Processing:

Our efficient team gets to work immediately, aiming to ship your purchases within 1-2 business days. We understand the anticipation for JVJ Prime's treasures and strive to minimize your wait.

Delivery Timelines:

The time it takes for your items to reach you will vary depending on your location and the chosen shipping method. Typically, domestic orders arrive in 3-5 business days, with international orders taking 7-14 business days, although these are estimates and can vary.

Shipping Charges:

We calculate your shipping fees based on the package's weight, dimensions, and destination, ensuring transparency at checkout. Our goal is to offer you competitive rates without compromising on delivery security and reliability.

Package Tracking:

Once your order is on its way, you'll receive a tracking number via email, empowering you to follow your order's progress. For real-time updates, visit our website's tracking section.

Delivery Limitations:

JVJ Prime aims to serve customers globally, but some products may be subject to shipping restrictions due to legal or customs regulations. If you encounter any issues at checkout, our customer support is on standby to help find solutions.

Damaged or Missing Items:

In the rare event your order is lost or damaged in transit, please contact us immediately. We will work with our shipping partners to rectify the issue promptly, ensuring you're satisfied with either a replacement or a refund in line with our returns policy.

Your Satisfaction is Our Priority:

Your happiness with our service is our motivation. We're devoted to providing an effortless and enjoyable shopping experience. If you have any questions regarding shipping, our customer service team is eager to assist.

Thank you for choosing JVJ Prime as your trusted source for home, fashion, beauty, and footwear products. We're committed to enhancing your shopping experience and cherishing your daily moments with quality you can rely on.